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Shipping & Delivery - OFUURE

Shipping & Delivery

Please allow 1-3 business days for your order to be processed before shipment.

All orders ship from our U.S. warehouse.

Orders placed after 1:00 PM EST will begin processing the next business day.

During sales, holidays, or high-volume periods, processing may take up to 7 business days.

Once your order is confirmed, we are unable to accommodate changes such as size, colour, or address adjustments.

Weekends and holidays are not included in processing or shipping times.

Express

2-5 Business Days

1-3 days processing + 1-2 days shipping

Standard

4-8 Business Days

1-3 days processing + 3-5 days shipping

Packages are delivered Monday to Friday. We do not offer weekend delivery.

Express / Priority

2-5 Business Days

1-3 days processing + 1-2 days shipping

Standard / Expedited

3-10 Business Days

1-3 days processing + 2-7 days shipping

Canadian orders ship from our U.S. warehouse. All duties and taxes are covered — there are no additional customs charges upon delivery.

Packages are delivered Monday to Friday. We do not offer weekend delivery.

Express

4-8 Business Days

1-3 days processing + 3-5 days shipping

Standard

7-13 Business Days

1-3 days processing + 6-10 days shipping

All international orders may be subject to customs duties and taxes imposed by your country's government upon delivery. These charges are not included in your order total and are the responsibility of the customer. ÖFUURË has no control over these charges as they vary by country. Shipping fees paid at checkout do not cover duties and taxes.

Packages are delivered Monday to Friday. We do not offer weekend delivery.

Shipping rates are calculated at checkout and vary depending on your delivery location.

Free shipping on orders over $500 USD (U.S., Canada, Australia & Europe).

We ship using:

  • UPS for U.S. orders
  • UPS or DHL Express for Canadian and International orders

For packages shipped with DHL, you can use On Demand Delivery to update your address, select delivery times, or manage delivery preferences.

International shipments (including orders to Europe, Asia, Australia, and Africa) may be subject to duties and taxes imposed by the destination country's government. These fees are not included in the shipping cost and are the customer's responsibility.

We'll continue to make every effort to keep duties as low as possible, but some charges may apply for international orders.

Please do not reject or refuse a delivery due to customs fees. If a package is refused, a return fee will be deducted from your refund to cover return shipping.

Please allow 4–6 weeks for your pre-order items to ship. Once your order ships, you will receive your tracking number.

Once your order has shipped, contact your carrier directly for tracking updates or delivery assistance. If your order hasn't arrived within the estimated timeframe, please allow an additional 2–3 business days for courier delays.

ÖFUURË is not responsible for lost or stolen packages once marked as delivered by the carrier.

If you added Navidium Shipping Protection at checkout, you can file a claim below.

File a Shipping Claim

If you still need assistance, contact us at help@ofuure.com.

Delivery to the shipping address confirmed at checkout constitutes fulfillment of your order. ÖFUURË is not responsible for orders delivered to an incorrect address provided by the customer.

If you have not received your order by the expected delivery date, you must contact us at help@ofuure.com within 3 days of that date before initiating any dispute or chargeback with your payment provider.

Disputes or chargebacks filed without first contacting ÖFUURË within the 3-day window may be challenged. Customers who bypass this process forfeit their right to a resolution through our support team.

UPS

  • Phone: 1-800-742-5877 (1-800-PICK-UPS)
  • Website: www.ups.com/support
  • Hours: Monday-Friday 7 AM-9 PM ET

DHL Express

  • Phone (U.S. & Canada): 1-800-225-5345
  • Website: www.dhl.com
  • Hours: Monday-Friday 7 AM-9 PM ET
  • On-Demand Delivery: ondemand.dhl.com - update your address, date, or location anytime.