RETURN INSTRUCTIONS

To start a return, visit the return portal HERE

 

RETURNS AND REFUNDS

We do not offer refunds.

Orders can only be returned for a store credit.

Our policy lasts 30 days after delivery date, If 30 days have gone by since your purchase, unfortunately we can’t approve a return request.

Items must also be received back at the return address within 30 days of delivery date to receive a store credit.

If an item is received after the 30 days has passed, you'll be charged a 50% restocking fee.

Pack your item(s) securely and return in original condition (including return post card, packaging, and accessories). 

All items must be unworn, unaltered and unwashed.

Please print out the return packing slip and send it with your package. 

 

EXCHANGES & STORE CREDIT

We do not offer exchanges

We can't ensure the items you want will be available by the time your returned items are received.

We will issue you a store credit via E-Gift Card, once we've received your return

You'll receive an email with the gift card details, the gift card works like a coupon code at checkout.
Please allow 3-5 business days to process your return. Your E-gift card covers the purchase price and tax if applicable.

If it has been 7 business days and you haven't received your store credit, please contact us with your order number, return request ID and return tracking number.

 

SHIPPING

You will be responsible for paying for your own shipping costs for returning your item.

Shipping costs are non-refundable, shipping costs will only be refunded if there is an error with the order.

 

GIFT-CARDS AND CLEARANCE ITEMS

We do not accept returns on gift-cards and clearance items (final sale), they will be sent back to you, or you'll be charge a 50% restocking fee.

  

DAMAGED, DEFECTIVE AND INCORRECT ITEMS 

 If you receive a defective, damaged or the incorrect item please contact us within 2 days of receiving your package

 

CANCELLATION

We unfortunately cannot guarantee cancellation if the order has started processing. To make sure you receive your order in time,  we will start processing the orders as soon as we receive it , this means once your order has been placed you may not be able to cancel it.

 

EDITING AN ORDER

Please make sure your shipping address is complete and correct before you check out, we may not be able to edit the order before it ships out.

We may not be able to make changes to your order after it is confirmed. Please make sure to add the correct items in the correct sizes plus any coupon codes you may have before placing your order

 

PRICE ADJUSTMENTS

Our prices change in response to demand, fashion trends, inventory, and promotions, so unfortunately we will not refund or credit the difference between your purchase price and the current price available.