Our policy lasts 30 days after delivery date, If 30 days have gone by since your purchase, unfortunately we can’t approve a return request.
Items must be received back at the return address within 30 days of delivery date to receive a store credit.
If an item is received after the 30 days has passed, you'll be charged a 50% restocking fee.
Pack your item(s) securely in the original product packaging, if possible.
All items must be returned in original condition (including return post card, packaging, and accessories). All items must be unworn, unaltered and unwashed.
P.O Box 89521
RPO Yonge Eglinton
1-2300 Yonge Street
In the U.S
4250 Alafaya trail
STE 212 PMB 325
Oviedo, FL 32765-9424
You will be responsible for paying for your own shipping costs for returning your item.
Shipping costs are non-refundable, shipping costs will only be refunded if there is an error with the order.
Order/ return processing times are slightly longer, during sale events and holidays.
We unfortunately do not offer refunds.
EXCHANGES & STORE CREDIT
We can't ensure the items you want will be available by the time your returned items are received, so we do not offer exchanges.
We will issue you a store credit once we've received your return, please allow 7 business to process your return and issue the store credit.
We do not accept returns on clearance items (final sale), they will be sent back to you, or you'll be charge a 50% restocking fee.
If you receive a defective, damaged or the incorrect item please contact us within 2 days of receiving your package at firstname.lastname@example.org
Contact us within 24 hours to cancel your order.
Our prices change in response to demand, fashion trends, inventory, and promotions, so unfortunately we will not refund or credit the difference between your purchase price and the current price available.